PRIVACY STATEMENT
The protection of your personal data is very important to us. Therefore we process your data solely on the basis of the legal regulations (GDPR and TKG 2003 (Telecommunications Law 2003)). In this privacy policy, we inform you about the most important aspects of data processing regarding our website.
CONTACTING US
If you contact us via our online contact form or e-mail, we will save the information you provide, in order to respond to your inquiry and to ask any necessary follow-up questions. The data you thus provide will remain with us until you request that we delete it, revoke your consent to its storage, or until the reason for its storage no longer exists (for example, after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
COOKIES
Our website uses so-called cookies. These are small text files that are stored on your device with the aid of your browser. They do no harm. We use cookies to make our offerings user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on subsequent visits. If you do not want to accept cookies, you can set up your browser so that it informs you when cookies are being set and you can allow this only in individual cases. Disabling cookies may limit the functionality of our website.
WEB ANALYSIS
Our website uses functions of the web analytics service Google Analytics (see below). For this purpose, cookies are used that enable an analysis of the use of the website by its users. The information that is thereby generated is transmitted to the provider’s server and stored there. You can prevent this storage by setting up your browser to collect no cookies. We have concluded a contract data processing agreement with the provider in this regard. Your IP address is recorded, but immediately pseudonymized (e.g. by deleting the last 8 bits). As a result, only an approximate localization is possible. The relationship with the web analytics provider is based on standard contractual clauses/an adequacy decision by the European Commission (Privacy Shield). The data processing takes place on the basis of the legal regulations as set out by § 96 Para 3 TKG, as well as by Art. 6 Para 1 lit a (Consent) and/or lit f (Legitimate Interest) of the GDPR. Within the meaning of the GDPR (Legitimate Interest), our concern is the improvement of our offerings and our web presence. Because our users’ privacy is important to us, all user data is pseudonymized. In accordance with the principles of data avoidance and data economy, personal data is stored only as long as necessary or as required by law (i.e. during the legal data retention period). Once the purpose of the information collected no longer exists or the data retention period ends, we block access to the data or delete it completely.
GOOGLE ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses "cookies", text files that are stored on your computer. These enable an analysis of the use of this website. The information regarding the use of this website is transmitted to a Google server in the USA and stored there. Google utilises this information to evaluate your use of our website. Google may transfer this information to third parties where applicable, provided that this is required by law or insofar as these third parties process this data on Google’s behalf. Under no circumstances will Google associate your IP address (your individual Internet access) with any other Google data. You can prevent the installation of cookies by setting your browser software accordingly; however, please note that if you do so, you may not be able to use all of this website’s features to their fullest extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
INTEGRATION OF SERVICES AND THIRD-PARTY CONTENT
Our website sometimes includes content and services from other providers. e.g .: Maps from Google Maps, videos from YouTube or graphics/images from other websites. The transmission of the user’s IP address is mandatory for the user's browser to be able to access and display these providers’ data. Therefore these providers (hereinafter referred to as "third-party providers") identify the IP address of the respective user. Although we do our best to use only third-party providers who require IP addresses solely in order to deliver content, we have no control over whether they store these IP addresses or not. In that case, the processing is for statistical purposes, among other things. If we are aware that IP addresses are being stored, we shall inform our users about this.
ONLINE BOOKING ON OUR WEBSITE
1. Description and scope of data processing
On our website you have the possibility to book and/or inquire rooms and offers. If a user uses this option, the data entered in the input mask will be transmitted to us and saved. This data is: title, first name, surname, email address, telephone number, address, number of guests, requests, date, time.
Online bookings via our website are completed using the online reservation system of websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All booking data you enter shall be encrypted. websLINE commits to the data privacy-appropriate handling of your personal data. The company takes all organisational and technical measures to protect your data.
In this context, no further transfer of your data to third parties takes place. The data is used exclusively for processing your booking and for communication purposes.
2. Legal basis for the processing of data
The legal basis for the processing of the data is the conclusion of an accommodation contract with the user.
3. Purpose of data processing
The processing of personal data from the input mask serves solely to process your booking request and to process payment transactions.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements have been met.
5. Means of objection and removal
The user has the option to object to the processing of their personal data at any time.
We would like to point out that in the case of objection, the booking cannot be completed or the communication cannot be continued
PURCHASING VOUCHERS VIA OUR WEBSITE
1. Description and scope of data processing
On our website there is the option to purchase vouchers. If a user uses this option, the data entered in the input mask will be transmitted to us and saved. This data is: title, first name, surname, address, email address, telephone number, voucher amount, personalisation of the voucher, shipping options/alternative shipping address, method of payment.
Voucher purchases on our website go through the online ordering system of websLINE Internet- & Marketing GmbH, Sägewerkstrasse 24, 83395 Freilassing, Germany. All order data you enter shall be encrypted. websLINE commits to the data privacy-appropriate handling of your personal data. The company takes all organisational and technical measures to protect your data.
In this context, no further transfer of your data to third parties takes place. The data is used exclusively for processing your booking and for communication purposes.
2. Legal basis for the processing of data
The legal basis for the processing of the data is the conclusion of a contract of sale with the user.
3. Purpose of data processing
The processing of personal data from the input mask serves solely to process your voucher purchase and to process payment transactions.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements have been met.
5. Means of objection and removal
The user has the option to object to the processing of their personal data at any time.
ONLINE REVIEWS
1. Description and scope of data processing
Former guests can submit a review of our hotel after they check-out. We would therefore like to send you an email within 14 days of your departure to ask you for a hotel review. Each evaluation can be published anonymously if requested. If you did not feel comfortable in our hotel, we would like to take the opportunity to contact you.
If you submit an online review via our website, your data will be saved in the rating tool of TrustYou GmbH, Agnes-Pockels-Bogen 1, D-80992 Munich, Germany. TrustYou GmbH commits to the data privacy-appropriate handling of your personal data. It takes all organisational and technical measures to protect your data.
If a former guest makes an online review, data from the former guest is stored in the evaluation mask. This data is: email address, as well as voluntary information such as first name, surname, language as well as information for the review.
In this context, no further transfer of the data to third parties takes place. The data will only be used to publish the rating and to mediate in cases of poor ratings.
2. Legal basis for the processing of data
The legal basis for processing the data is also our legitimate interest in data processing.
3. Purpose of data processing
The purpose of the hotel review is to communicate and summarise the opinions of hotel guests on our website in order for interested parties to get an idea of our services. In addition, the results support our internal quality management.
4. Duration of storage
The data is not deleted.
5. Means of objection and removal
The user has the option to have their published review deleted (right to be forgotten) at any time. Please simply tell us which review is concerned.
YOUR RIGHTS
You have fundamental rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data is violating data protection laws or that your data protection claims have been violated in some other way, you can complain to the supervisory authority. In Austria, that is the Datenschutzbehörde (Data Protection Authority).
Our contact information is as follows:
Maislinger-Gulewicz GmbH & Co KG
Fischerndorf 60
A-8992 Altaussee
Telefon: 0043-3622-71302
E-Mail: hotel@seevilla.at
